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Locum learning plan 1: consultation skills

5.00 credits

Dealing with angry or bereaved patients, coping with manipulative patients and approaching patients' problems effectively are all covered in this learning plan aimed at locums and sessional GPs. The plan will also be useful for GP registrars and any healthcare professional who wishes to hone their consultation skills.

This plan contains video content as well as articles and case-based multiple-choice questions. You can undertake the whole plan or individual modules based on your learning needs, and CPD credits can be claimed on each module.




Practice

Understanding the patient: effective consulting part 1

In the first of a series of video modules, Dr Peter Tate discusses effective consulting skills in primary care, using common scenarios. This video and accompanying text explores understanding the reasons why the patient has come – the first of five key tasks that need to be tackled in order to achieve an effective consultation.

0.50 Credits
Practice

Understanding the problem: effective consulting part 2

In the second of a series of video and text modules, Dr Peter Tate discusses effective consulting skills in primary care, using common scenarios. This video and accompanying text explores understanding the nature of the patient’s problem – the second of five key tasks that need to be tackled in order to achieve an effective consultation.

0.50 Credits
Practice

Sharing an understanding: effective consulting part 3

In the third of a series of video modules, Dr Peter Tate discusses effective consulting skills in primary care, using common scenarios. This video and accompanying text explores the extent to which the patient and doctor share an understanding of the problem or condition – the third of five key tasks that need to be tackled in order to achieve an effective consultation.

0.50 Credits
Practice

Management and responsibility: effective consulting part 4

In the fourth of a series of video modules, Dr Peter Tate discusses effective consulting skills in primary care, using common scenarios. This video and accompanying text explores management and sharing of decision making and responsibility – the fourth of five key tasks that need to be tackled in order to achieve an effective consultation.

0.50 Credits
Practice

Being effective: effective consulting part 5

In the fifth of a series of video modules, Dr Peter Tate discusses effective consulting skills in primary care, using common scenarios. This video and accompanying text explores being effective and making best use of consultation time – the fourth of five key tasks that need to be tackled in order to achieve an effective consultation.

0.50 Credits
Practice

Controlling the length of a consultation

Dr Mona Kular advises on the factors affecting consultation time that are within your control.

0.50 Credits
Practice

Consulting with family members

Being a 'family doctor' is now a rarity, but family consultations remain a daily event.

0.50 Credits
Practice

Consulting with the bereaved patient

In this module Dr Pipin Singh explains how to to identify risk factors associated with abnormal grief reactions.

0.50 Credits
Practice

How to deal with manipulative patients

Dr Kamilla Porter offers some pointers for helping patients who challenge your consulting skills. The post-test on this article includes a case scenario to work through.

0.50 Credits
Practice

Staying calm with angry patients

Professionally placating an angry patient can have benefits for both GP and patient. Dr Peter Tate gives an overview of possible triggers for patients, and how to legitimise and approach their anger. This consultation skills module includes a case scenario to work through.

0.50 Credits