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Care Quality Commission (CQC) learning plan

4.00 credits

How to prepare for a CQC inspection visit, what happens on the day of an inspection and how inspectors will approach GP practices’ clinical work are covered in this learning plan written by CQC experts.

The learning plan outlines the five key questions that inspectors will ask when conducting a visit, the six population groups covered by CQC inspectors, and the detailed lines of enquiry that inspectors will pursue. The articles give hints and tips on how to collect the right information and demonstrate what your practice is doing to meet required standards of clinical care.

Each article in this series carries 0.5 credits and has a post-test so that you can demonstrate what you have learned.




Practice

How to prepare for a CQC inspection: CQC briefing

Dr Devin Gray outlines what GP practices should do to prepare for an announced visit from Care Quality Commission inspectors. This activity, the first in a series, explains the CQC’s five key questions, outlines population groups for which inspectors will assess the quality of care, and highlights how how to gather information before a visit.

0.50 Credits
Practice

What to expect on the day of an inspection: CQC briefing

What should you expect on the day of a CQC inspection? Dr Devin Gray outlines what will happen in an announced inspection of general practice. This activity, the second in a series, focuses on the practice’s presentation of performance, speaking to practice staff and patients, key lines of enquiry and corroboration.

0.50 Credits
Practice

What happens after an inspection visit: CQC briefing

Following an inspection visit from the Care Quality Commission, your GP surgery will receive a report. Dr Devin Gray explains the content of the report, in the third of three articles about preparing for CQC inspections. This article focuses on ratings, publication of the report, enforcement, and responding to the report.

0.50 Credits
Practice

Deprivation of Liberty Safeguards: CQC briefing

In the fourth article of our CQC briefing series, Dr Devin Gray highlights how inspectors assess the way that GP practices seek consent to care and treatment. This article focuses on the Deprivation of Liberty Safeguards (DoLS), which form part of the Mental Capacity Act.

0.50 Credits
Practice

Consent in children, Gillick competence and Fraser guidelines: CQC briefing

Children’s consent to medical treatment or contraceptive advice is the focus of the fifth article in our CQC briefing series. Dr Devin Gray explains how inspectors assess the way that GP practices seek consent to care and treatment, with regard to Gillick competence and the Fraser guidelines.

0.50 Credits
Practice

Significant event analysis: CQC briefing

In the sixth article of our CQC briefing series, Dr Rishi Duggal explores how CQC inspectors approach the use of significant event analysis (SEA) in GP practices. The article highlights structured approaches to SEA and what constitutes good practice in its use.

0.50 Credits
Practice

End of life care: CQC briefing

In this article, the seventh of our CQC briefing series, Dr Devin Gray discusses how CQC inspectors assess a practice’s approach to end of life care. The CQC will expect to see evidence that the practice is addressing the five priorities agreed by the Leadership Alliance for the Care of Dying People.

0.50 Credits
Practice

Protecting patients and staff from the risks of legionella bacteria: CQC briefing

In the eighth article in our CQC briefing series, Dr Devin Gray provides an overview of legionella and its risks, what is expected of GP practices, and guidance on controlling the risks of exposure to legionella.

0.50 Credits